Banquets Manager (Maternity Leave Contract) – Sheraton Grand Mirage Resort – Gold Coast


Job Number 19160805
Job Category Event Management
Location Sheraton Grand Mirage Resort| Gold Coast| 71 Sea World Drive|
Gold Coast| Queensland| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.


Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™


Surrounded by lush tropical gardens and sparkling blue lagoons| Sheraton Grand
Mirage Resort| Gold Coast comprises of approximately 300 guest rooms| four
award winning restaurants and bars| and a luxurious spa retreat| all in an
absolute beachfront environment.

Job Description

The Banquet Manager directs and motivates the entire Banqueting team while
personally assisting in providing high quality service based on requirements
and standards. Reporting into the Executive Assistant Manager| the Banquet
Manager is responsible for monitoring and controlling financial and
administrative responsibilities. The provision of clear and concise
communication to everyone having ownership in the success of the event.
Identifies training opportunities and plans as a strategy to accomplish goals.

Key responsibilities include but are not limited to:

Responsible for maintaining a strong client relationship and ensuring all convention specifications are communicated to and executed by all hotel operating departments

Maintain constant communication with the Events Team and Executive Chef as it applies to the client at hand

Attend and record client run down meetings

Responsible for set-up of all functions and meetings

Responsible for rostering and payroll

Produce Monthly Manpower Forecasts| Revenue Outlooks and participate in yearly budget process with Catering and Conventions Manager

Responsible for training and development of all Banquet Personnel

Attend monthly KPI meetings and Department Head Meetings

Attend and manage all HACCP procedures


The ideal candidates will be energetic| friendly| organized| enjoy working in
a team environment and be passionate to provide the highest level of customer
service. Prior food and beverage Management experience| is essential.

Be your best. Start your career at Sheraton| where you don|t just work – you