Commercial Director – Hilton Melbourne Little Queen Street


About Hilton Melbourne Little Queen Street
Centrally located on the corner of Little Queen Street and Bourke Street in
Melbourne|s CBD| the new Hilton Melbourne Little Queen Street will be located
between the developing Docklands precinct and the established Paris end of
Melbourne| making it an ideal location for both corporate and leisure
Construction of the hotel on the historically-significant Equity Chambers
building site has commenced. The hotel will feature 244 stylish guest rooms|
including 10 spacious suites| a restaurant and bar| fully equipped gym|
executive lounge and five meeting & event spaces.

What will I be doing?

As Commercial Director you are responsible for developing and implementing a
commercial strategy covering all segments and channels to maximize total
revenue and profit performance as well as market share penetration of Hilton
Melbourne Little Queen Street.
This role will drive the planning and execution of the commercial strategy and
activity through supporting the Revenue management team| Sales| Catering and
Events| Marketing| eCcommerce and Public Relations teams| through working
effectively with regional support teams.

You will work to support the hotel in deriving the most value from Hilton and
National Sales teams. You will have the ability to seize new opportunities
through strong customer relations and you will work as an Ambassador for the
company with our Owners and Key Stakeholders.

You will maximize the hotel|s position in the market and derive the best
market share possible.

You will have the ability to lead| coach| develop| recruit and retain future
talent. You will manage performance| develop and evaluate the commercial team
members on the agreed KPI|s| whilst working effectively as part the leadership
team in the hotel.


Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using all available business tools and intelligence available.
Work with the General Manager and Director of Finance to ensure profits are maximized in line with targets set.
Ensure Business Review Guidelines Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive market share.
Support various On Property| area marketing teams in the coordination of hotel level marketing| sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
Establish an optimal mix| review and validate forecasts| develop strategies for different demand periods| and review and approve retail and group pricing strategies.
Develop and maintain strong relationships with all stakeholders| owners| hotel teams to ensure commercial benefits of the hotel.
Keep in touch with market trends and review/amend strategies accordingly in line with evolving market conditions.
Ensure accurate forecasting of projected revenues by detailed analysis of trends and data.
Quickly see and react to market trends whether up or down and adjust rates and pricing accordingly.

What are we looking for?

To be successful in this position you will possess excellent communication
skills with the ability to provide advice| build strong relationships and
influence key stakeholders within the business.

In addition to this| as Commercial Director you will demonstrate the following

A demonstrated ability to conduct detailed analytics of revenue and propose strategies to address any concerns
Exceptional stake holder management skills to manage multiple stakeholder expectations including General Managers| Hilton leadership and owners
Have a demonstrated multi-site skill set to manage various location needs simultaneously
A strong understanding of all commercial operations| including reservations| selling strategies across all business units and segments| account management| development of relationships within various source markets| establishment and maintenance of budgets| and revenue strategies and yield systems.
Excellent people motivator; strong communication and leadership skills
Computer literate
Proficient in accounts management/events management systems
Goal-oriented with obvious drive and self-motivation

What will it be like to work for Hilton?

Our team members are changing the world one stay at a time. They|re engaged
and recognised in many ways for showcasing their talents. Join the most well-
known Hotel brand in the World and you|ll have more than just a job. You|ll
have a challenging and rewarding career in the hospitality industry.

As a Hilton team member| you can look forward to receiving the following;

Access to Go Hilton| our Team Member Travel Program offering heavily discounted room rates and up to 50% off food and beverage at participating hotel outlets across our properties globally!
A competitive salary
Access to Hilton University training| offering more than 3000 learning programs
Extensive leadership and career development opportunities

Hilton was named the #1 Hotel chain in the Great Places to Work survey