Cluster Information Technology Specialist (Casual) – The Westin Perth – 480 Hay Street


Job Number 19168330
Job Category Information Technology
Location The Westin Perth| 480 Hay Street| Perth| Western Australia|
Brand Westin Hotels & Resorts
Schedule On-call
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Troubleshoot and repair technical problems or issues related to computer
hardware and peripheral equipment. Respond to program error messages by
finding and correcting problems or terminating the program. Provide technical
guidance and recommendations to resolve business problems. Refer major
hardware/software problems or defective products to vendors or technicians for
service. Enter commands and activate controls on computer and peripheral
equipment (e.g.| printers) to integrate and operate equipment. Maintain and
upgrade hardware and software| including peripherals (e.g.| printers|
scanners) and website technical architecture related to hardware and
telecommunication connectivity. Report work related accidents| or other
injuries immediately upon occurrence to manager/supervisor. Identify and
correct unsafe work procedures or conditions and/or report them to management
and security/safety personnel. Follow property specific procedures for
handling emergency situations (e.g.| evacuations| medical emergencies| natural
disasters). Talk with and listen to other employees to effectively exchange
information. Exchange information with other employees using electronic
devices (e.g.| Nextel| pagers and two-way radios| email). Read and visually
verify information in a variety of formats (e.g.| small print). Visually
inspect tools| equipment| or machines (e.g.| to identify defects). Enter and
locate work-related information using computers and/or point of sale systems.
Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.