Cluster IT Specialist – Sydney Harbour Marriott Hotel at Circular Quay – 30 Pitt Street


Job Number 19179367
Job Category Information Technology
Location Sydney Harbour Marriott Hotel at Circular Quay| 30 Pitt Street|
Sydney| New South Wales| Australia
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

As a member of a defined cluster organization| the Associate has
responsibility for activities in the cluster.

Key focuses in this role are:

Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support assigned property(ies) and technology Information Resources objectives.
Responsible to the property for all technology implementation| maintenance and support (including Internet).



Proactively seeks to achieve desired results.

Executes| prioritizes| organizes| and accomplishes assigned work.

Demonstrates and applies iT knowledge by keeping up-to-date technically and
applies new knowledge to job.


Ensures stakeholder technology needs are met.


Build and maintain positive and effective relations with all the stakeholders.

Provides timely information to co-workers.


Uses computers and computer systems (including hardware and software) to
conduct iT activities.

Monitors and manages the acquisition and maintenance of property based
systems. Ensures that computer and network operations occur according to

Ensures backup/recovery functions are performed on scheduled basis.

Ensures administration functions for hardware| operating and application
systems are maintained and completed on consistent basis.

Generates systems communications for property users to provide user tips|
alert users of system problems and inform staff of progress or status.

Skills and Experience Required

Solid knowledge of :
– Server and Active Directory Architecture and Security implementation.
– Windows Server Operating System and Active Directory.
– Desktop Operating iT and Desktop Management (GPO).
– Outlook email and approved mobile devices.
– iT organization and resources available.
– LAN Networks.
– Understanding of all of the Company’s technical standards and MIPs.

Competent written and spoken English skills.
Potential leadership skills.
Past project management and organization skills.


One year prior experience in operating or opening one of our Company Managed
Hotels alternatively prior experiences in operating or opening one of our
competitor Hotels.

24X7 availability.
Able to operate at any part of the city that the cluster serves.

Hotel or Hospitality Management education or Bachelor’s degree level or
Awareness of global hospitality technology trends.
Back of the house and guest facing operational and technical experience with
hospitality management systems.