Complex Human Resources Manager (12 month Maternity Leave Contract) – Sheraton Grand Mirage Resort – Gold Coast


Job Number 19117235
Job Category Human Resources
Location Sheraton Grand Mirage Resort| Gold Coast| 71 Sea World Drive|
Gold Coast| Queensland| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

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Marriott International is the world|s leading global travel company| with more
brands| more hotels and more opportunties to grow and succeed!

As our Complex Human Resources Manager| you will be the main point of contact
for all Human Resources enquiries. In this true generalist position| you will
drive the Hotel’s Recruitment| Training| Industrial Relations and Health and
Safety functions| assisting the Complex Director of Human Resources with all
Human Resources initiatives and overseeing of the other Human Resources


As the Complex Human Resources Manager you will assist in overseeing the Human
Resources discipline across Marriott International’s two Gold Coast
properties| Surfers Paradise Marriott Resort & Spa and the Sheraton Grand
Mirage Resort| Gold Coast| in direct support of the Complex Director of Human
Resources. As the Complex Human Resources Manager you will be required to
assist the Complex Director of Human Resources in the daily operations of the
Human Resources function including ensuring compliance with Marriott
International and local polices and ensuring the entire Human Resources Team
is achieving set targets. Reporting directly to the Complex Director of Human
Resources| the successful candidate will also communicate with each properties
General Manager’s in the absence of the Complex Director of Human Resources.

Please note this role will commence mid to end November 2019.

Key Responsibilities

Ensuring the recruitment process of Senior Management and Management positions is carried out in a timely manner while overseeing other Human Resources roles to ensure recruitment compliance.

Coordinating| creating and facilitating training sessions both Marriott International required training and property specific sessions.

Assisting with implementing Training Development plans with department heads to focus on the growth and development of associates.

Overseeing the management Workers Compensation Claims and Return to Work Plans.

Assisting Department Heads with Industrial Relations advice.

Facilitating disciplinary meetings for serious breaches of Marriott International Policy and Local policy up to and including the termination of employment contracts.

Completing month end reporting and other adhoc reporting as requested by the General Manager| Complex Director of Human Resources| Area Team and Hotel’s owners.

Oversee all other Human Resources roles including Human Resources Officers| Human Resources Coordinator and Administrator to ensure compliance and the Human Resources discipline is achieving set targets.

The ideal candidate will be energetic| friendly and organised| with a passion for providing the highest level of guest service. You must be accustomed to responding to multiple and simultaneous deadlines while working towards detailed targets and goals. Demonstrated experience within a similar position is essential. Hotel experience would also be desirable.


Tertiary education in HR or Hospitality

Training & Recruitment Experience

Performance Management Experience

Strong Administration Skills including Power point| Outlook and Excel

Payroll Administration Experience

Full Australian Working Rights


Enjoy the benefits of unlimited career opportunities| to attract and retain
the best and brightest people for our team| we offer a range of exceptional
benefits| including:

Discretionary complimentary dry cleaning of business attire|
Discounted meals|
Exceptionally generous accommodation discounts|
World class training programs| and
Strategic career development opportunities.