Doorman – Sheraton Grand Mirage Resort – Gold Coast


Job Number 19120223
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Mirage Resort| Gold Coast| 71 Sea World Drive|
Gold Coast| Queensland| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.


Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™


Surrounded by lush tropical gardens and sparkling blue lagoons| Sheraton Grand
Mirage Resort| Gold Coast comprises of approximately 300 guest rooms| four
award winning restaurants and bars| and a luxurious spa retreat| all in an
absolute beachfront environment.


To assist us in maintaining our reputation for outstanding customer service|
we are currently seeking an experienced Doorman to join our Front Office Team
on a permanent part time basis.

Job Description

As a Doorman| you will be responsible for providing a warm and friendly
welcome and farewell to all hotel guests. Your duties will include; overseeing
a team of porters in the day to day operation of the Porters Department.
Opening doors and assisting guests/visitors entering and leaving the property.
Informing guests of property amenities| services| and hours of operation| and
local areas of interest and activities. Assist with luggage storage and
retrieval. Assist guests/visitors in and out of vehicles| including assisting
guests with loading/unloading luggage. Supply guests with directions and
arrange transportation where necessary and using various Hotel systems such as
Opera and GXP.


This is the ideal position for someone with prior experience in a similar
role| who would like to progress further within the Front Office Team.
Candidates must be available to work a rotating roster| including weekends and
overnight shifts. You will have a passion for guest service| value problem
resolution| and enjoy working in a fast paced environment. A current
unrestricted driver’s licence is essential.

Enjoy the benefits of unlimited career opportunities| free onsite parking|
discounted accommodation at our 5 star international hotels and resorts| and a
sense of pride in knowing that you are part of a high performing team.