Event Executive – Sydney Harbour Marriott Hotel at Circular Quay – 30 Pitt Street


Job Number 19150482
Job Category Sales and Marketing
Location Sydney Harbour Marriott Hotel at Circular Quay| 30 Pitt Street|
Sydney| New South Wales| Australia
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Update information board on a regular basis to inform employees of important
events. Provide assistance and guidance to employees who are struggling with
job duties (e.g.| low package sales numbers). Assign lead calls or emails to
Sales Executives based on line rotation. Create spreadsheets to organize
information related to Sales and Marketing activities (e.g.| mailing lists|
tours). Enter| retrieve| reconcile| and verify information in software
involved in the sales process. Contact appropriate individual or department as
necessary to resolve guest calls| requests| or problems. Promote awareness of
brand image internally and externally. Use sales techniques that maximize
revenue while maintaining existing guest loyalty to Marriott| including up-
selling. Encourage guests or callers to purchase or schedule preview package
sales/tours and answer questions about property facilities/services. Assist
management in hiring| training| scheduling| evaluating| counseling|
disciplining| and motivating and coaching employees; serve as a role model and
first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Report accidents| injuries| and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; protect company assets. Anticipate and
address guests| service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others. Ensure adherence to
quality expectations and standards; identify| recommend| develop| and
implement new ways to increase organizational quality. Read and visually
verify information in a variety of formats. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Only candidates with unrestricted Australian working rights will be