APPLY HERE
JOB DESCRIPTION
About Hilton Hotels
Our team members are changing the world one stay at a time. They|re engaged
and recognised in many ways for showcasing their talents. Join Australia|s
best hotel chain and one of the top 5 companies to work for in Australia
across all industries! Hilton are proud to be named #3 in the 2019 Great
Places to Work list!
At Hilton Sydney| you|ll have more than just a job. You|ll have a challenging
and rewarding career in the hospitality industry.
About the role
Your role will be to promote| sell and control the events enquiries from
initial enquiry to contracting. Be able to efficiently qualify and sell the
Hotel for conference and events. To build up powerful customer relationship
that deliver repeat business. Maximise revenue through actively convertin
enquiries into confirmed. Consistently strive to develop relationships wit
new and repeat booking customers to increase revenue and demand. Assist i
making Hilton events the Market leader.
Duties/responsibilities
• Handle all incoming groups| conference and events leads professionally
• Maximise revenue through upselling
• Actively convert leads into confirmed bookings
• Conduct Bring Back Old Business activities and repeat calls to increase
demand and overall revenue
• To achieve conference accommodation and event sales in line with targets
• Conducting tours of inspections (TOI) of the hotel with potential clients
• To actively promote the hotel facilities by entertaining clients and agents
as necessary
• Effectively negotiate rates according to selling strategies
• Update and maintain accurate account profiles in the database systems e.g.
Delphi.FDC
• Create and develop successful customer partnerships
Skills/experience
• Excellent verbal and written communication skills
• High level of IT skills| including Excel and Word
• Talent for being persuasive
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills with attention to detail
• Well-presented and work well under pressure
It would be advantageous for you to demonstrate the following capabilities:
• 12 months previous experience in a similar hotel role
• Relevant degree| in a sales or business discipline| from an academic
institution
Culture and benefits
• A competitive industry salary and generous annual leave benefits
• Access to amazing discounts at Hilton Hotels worldwide
• Discounts of up to 50% on products and services in participating Hilton
outlets
• Opportunity for flexible work arrangements| for you to make time for what
matters most
• Access to Hilton University training| offering more than 3000 learning
programs
• Career development planning and opportunities