Events & Food & Beverage Coordinator – Melbourne Marriott Hotel – Corner Exhibition & Lonsdale Streets


Job Number 19107911
Job Category Sales and Marketing
Location Melbourne Marriott Hotel| Corner Exhibition & Lonsdale Streets|
Melbourne| Victoria| Australia
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Prepare sales-related documents throughout the sales process (e.g.| proposals|
contracts| or banquet event orders). Promote awareness of brand image
internally and externally. Gather materials and assemble information packages
(e.g.| brochures| promotional materials). Use sales techniques that maximize
revenue while maintaining existing guest loyalty to Marriott. Assist the
management team to develop| implement and execute the revenue| revenue and
marketing programs for all outlets and room service. Develop| coordinate and
implement social media initiatives as well as beverage promotional programs.
Enter| retrieve| reconcile| and verify information (e.g.| commissions| leads|
third parties) in software involved in the sales process. Answer guest
questions about property facilities/services (e.g.| hours of operation| rates
and room types| packages| promotions| entertainment| restaurants| special
events). Serve as the point of contact for clients and communicate with them
by phone and email to respond to questions and requests. Coordinate
reservation confirmations for special and holiday events for parties of six
people or more in the restaurant. Coordinate selling of all food and beverage
in hospitality suites through the Room Service Department. Perform general
office duties to support Champions and Room Service (e.g.| filing| sending
emails| typing| faxing| and copying).Report accidents| injuries| and unsafe
work conditions to manager.

Follow all company policies and procedures; ensure personal appearance is
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as