Executive Assistant – Sheraton Grand Sydney Hyde Park – 161 Elizabeth Street


Job Number 19117175
Job Category Administrative
Location Sheraton Grand Sydney Hyde Park| 161 Elizabeth Street| Sydney|
New South Wales| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Sheraton Grand Sydney is seeking an Executive Assistant to the General Manager
who shares a passion for delivering an unrivalled level of service. You will
need to be highly motivated in an environment where exceeding the expectations
of our customers is the minimum standard. As Executive Assistant| you will be
responsible for providing the General Manager with secretarial and
administrative support.

Key responsibilities of this role include but not limited to:

Provide secretarial and administration support to the General Manager whilst maintaining the strictest confidentiality in all matters. This includes all internal hotel matters directed to the General Manager;

Investigate and respond to guests and questionnaires in need of reply within 48 hours of receipt. Liaise with department heads in relation to necessary follow-up on queries| deadlines| requests and special functions instigated by the General Manager

Make reservations for VIP guests and ensure their arrival and specific requests are communicated to the relevant departments. All booking requests must be actioned and replied to within 24 hours of receipt.

The successful candidate will possess:

Minimum of 2 years of administrative experience in a similar capacity

Rooms division experience in a hotel environment will be highly regarded

Desire to innovate and progress

Must possess solid organizational skills and the ability to multi task

Advanced verbal and written communication skills