A Food and Beverage Attendant affects every Guest experience with our
restaurants| bars| room service and banquets. We always deliver an experience
that will exceed our Guests| food| beverage| and culinary expectations.
What will I be doing?
As a Food and Beverage Attendant| you will be responsible for upholding the
highest quality standards for the food and beverage operations inside of our
restaurants| bars| banquets facilities| as well as fulfilling room service
requests. You will work with your Team Members to deliver a high quality
service experience that exceeds customer expectations through the following
Receive orders and serve customer requests completely in a timely manner| including but not limited to serving as a barista or cocktail attendant/bartender| if required
Understand menu content| any menu changes| and promotional activitie
Keep your service area clean| tidy| and well-prepare
Efficiently manage the proper settlement of all customer account
Answer Guest queries in a polite and helpful manner
What are we looking for?
Food and Beverage Attendants serving Hilton brands are always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
Friendly| positive| energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy| in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills in the local language
Flexible| reliable| and responsive to a range of work situations
Prepared to manage a variety of customer types| inquiries| and complaints
Knowledge of alcoholic beverages and mixing of drinks
Knowledge of Responsible Service of Alcohol
Previous food hygiene experience
Electronic ordering systems experience
Cash handling experience
It would be advantageous to have bar experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!