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JOB DESCRIPTION
A Food and Beverage Duty Manager is responsible for supervising operations of
Food and Beverage outlets to deliver an excellent Guest and Member experience
while working with the team to ensure departmental targets are met.
What will I be doing?
As a Food and Beverage Duty Manager| you are responsible for supervising
operations of Food and Beverage outlets to deliver an excellent Guest and
Member experience. A Food and Beverage Duty Manager will also be required to
communicate and delegate tasks to the team to ensure departmental targets are
achieved. Specifically| you will be responsible for performing the following
tasks to the highest standards:
– Supervise Food and Beverage Outlet operations
– Communicate and delegate tasks to the team
– Ensure compliance of brand standards
– Manage guest queries in a timely and efficient manner
– Represent needs of the team
– Assist Food and Beverage management with achieving financial targets
– Assist Food and Beverage management with training and development of team
members
– Assist with annual and mid-year appraisals with team members under your
responsibility
– Comply with hotel security| fire regulations and all health and safety
legislation
– Be environmentally aware
– Assist other departments wherever necessary and maintain good working
relationships
What are we looking for?
A Food and Beverage Duty Manager serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:
– Previous Food and Beverage Management experience
– Committed to delivering high levels of customer service
– Positive attitude
– Excellent communication skills
– Flexibility to respond to a range of different work situations
– Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
– Willingness to develop team members and self
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and
resorts to extended-stay suites and mid-priced hotels. For nearly a century|
Hilton has offered business and leisure travelers the finest in
accommodations| service| amenities and value. Hilton is dedicated to
continuing its tradition of providing exceptional guest experiences across its
global brands. Our vision to fill the earth with the light and warmth of
hospitality unites us as a team to create remarkable hospitality experiences
around the world every day. And| our amazing Team Members are at the heart of
it all