Food & Beverage Supervisor – Bars – The Westin Melbourne – 205 Collins Street

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Job Number 20008840
Job Category Food and Beverage & Culinary
Location The Westin Melbourne| 205 Collins Street| Melbourne| Victoria|
Australia
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Company:

Marriott International is the world|s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you|ll find us in your neighbourhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World™

Location:

The Westin Melbourne hotel is an oasis in the heart of the city|s bustling
Central Business District. With a commanding location on Collins Street|
arguably Australia|s premier street| The Westin Melbourne preserves wellness
in travel with a number of signature brand offerings including our Westin
Heavenly® Beds| Gear Lending by New Balance®| and WestinWORKOUT® Fitness
Studio.

Job Description:

Actively be involved in the daily running of the bars venues.
Coordinate tasks and oversee performance of Food and Beverage Attendants| ensuring maximum productivity and complete guest satisfaction are achieved.
Ensure smooth flow between Food & Beverage Attendants and Kitchen team.
Handle guest concerns and complaints according to Hotel standards and solicit guest feedback for continual improvement.
Provide initial and ongoing on the job training of Food and Beverage Attendants to ensure standards are adhered to.
Assist in completing administrative duties including rosters| logbooks and financial reports.
Uphold Westin standards and the hotel’s policies and procedures.
Complete weekly rosters

Requirements:

Previous supervisory experience in a 4 or 5 star hotel bar environment or upscale bar.
Valid Victorian Responsible Service of Alcohol and Food Safety and Hygiene certificates.
Advanced wine| spirit and cocktail knowledge with the ability to train others.
Strong attention to detail and customer focus.
Advanced communication| organizational and service recovery skills.
Must have the flexibility to work on a 7 day roster including public holidays and weekends.

Benefits:

This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
benefits including:

Generous accommodation and Food and Beverage discounts for Associates| family and friends across all Marriott International properties worldwide
Associate recognition programs
Discount CBD parking
World class training programs
Strategic career development opportunities

This is an excellent opportunity to learn| grow and advance your career with
an exciting| vibrant and growing company. In return for your dedication and
commitment you will receive excellent benefits and the opportunity to work
with a highly motivated and engaged team.

We appreciate the time you have taken to apply and the effort that goes into
an application. Only those successful in gaining an interview will be
contacted directly.

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