Job Number 19116530
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Perth| 707 Wellington Street| Perth|
Western Australia| Australia
Brand Four Points
Position Type Non-Management/Hourly
Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveller seeking balance| there’s Four Points.
With 278 stylishly comfortable rooms| our Hotel is a home away from home for
business and leisure travellers alike. We|re in a great location opposite the
Perth Arena and close to the Northbridge entertainment and dining district.
At the heart of our thriving Food and Beverage department is our team of
service associates who are passionate about looking after our guests and each
other – they work hard and have fun doing it!
This is a fantastic opportunity for an experienced and motivated Food &
Beverage Attendant to take their hospitality career to the next level. In this
position you will assist our F&B Leadership team in the daily operations of
our venues with the opportunity to undertake “step-up” duties and grow your
With your solid background in food and beverage| passion for service| and
commitment to being your best| you’ll excel in supporting our senior leaders
in shaping an optimum guest experience| helping our people reach their
potential| and ensuring we surpass our goals in quality| safety and
profitability. Your 4-5 star Hotel experience will be a distinct advantage.
You’ll need certification in Responsible Service of Alcohol| great people
skills and be available to work a rotating roster including weekends and
Only candidates with unrestricted work entitlements will be considered.
Serve courses and alcoholic beverages to guests.
Answer questions on menu selections.
Communicate with the kitchen regarding menu questions| the length of wait|
recook orders| and product availability.
Follow cycle time guidelines for all meals.
Maintain cleanliness of work areas throughout the day.
Communicate additional meal requirements| allergies| dietary needs| and
special requests to the kitchen.
Inspect the cleanliness and presentation all china| glass| and silver prior to
Monitor and maintain the cleanliness of assigned tables.
Communicate with guests and other employees and ensure staff is working
together as a team to ensure optimum service.
Assist management in hiring| training| scheduling| evaluating| counselling|
disciplining| and motivating and coaching employees; and serve as a role
Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications.
Ensure uniform and personal appearance are clean and professional. Maintain
confidentiality of proprietary information; protect company assets.
Support all co-workers and treat them with dignity and respect.
Support team to reach common goals.
Comply with quality assurance expectations and standards.
Move| lift| carry| push| pull| and place objects| seeking assistance as
Assist with moving| lifting| carrying| and placing of objects.
Stand| sit| or walk for an extended period of time or for an entire work
shift. Read and visually verify information in a variety of formats (e. g.|
small print). Grasp| turn| and manipulate objects of varying size and weight|
requiring fine motor skills and hand-eye coordination.
Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language| and answer telephones
using appropriate etiquette.
Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.