A Laundry Attendant is responsible for supporting laundry operations and
providing pressing| sewing| and similar services to deliver an excellent Guest
and Member experience.
What will it be like to work for a Hilton Worldwide Brand?
Our Team Members are the Heart of Hilton. As extraordinary hospitality
professionals| we work together to make Hilton a great place to work and to
build rewarding careers for ourselves and our colleagues.
Hilton Worldwide is the leading global hospitality company| spanning the
lodging sector from luxurious full-service hotels and resorts to extended-stay
suites and mid-priced hotels. For nearly a century| Hilton Worldwide has
offered business and leisure travelers the finest in accommodations| service|
amenities and value. Hilton Worldwide is dedicated to continuing its traditio
of providing exceptional guest experiences across its 15 global brands. Th
company also manages the world-class guest reward program Hilton Honors®.
At Hilton| our vision to fill the earth with the light and warmth of
hospitality unites us as a team to create remarkable hospitality experiences
around the world every day. And| our amazing Team Members are at the heart of
it all! Come be a part of our team!
What will I be doing?
As a Laundry Attendant| you are responsible for supporting laundry operations
and providing pressing| sewing| and other similar services to deliver an
excellent Guest and Member experience. A Laundry Attendant will also be
required to manage and respond to guest requests. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Ensure support is provided to the laundry function when required
Complete wash cycles| folding of linen and correct storage
Manage guest requests in line with company brand standards and one call delivery deadline
Greet guests in public areas and rooms in a warm and friendly manner
Provide laundry| pressing| sewing| and other similar services to guests
Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
Maintain linen room and uniform store – Ensure floors are stocked with the correct amount of each linen items
Ensure chemicals are used and stored correctly
Report maintenance and hazard issues
Comply with hotel security| fire regulations and all health and safety legislation
What are we looking for?
A Laundry Attendant serving Hilton Worldwide brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
Respond to guest requests and deliver high levels of service
Methodical and well organised
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Previous laundry experience
Experience in a similar role