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JOB DESCRIPTION
As a Porter| you will be responsible for transferring and storing guest
luggage and responding to guest requests in the hotel|s continuing effort to
deliver outstanding guest service and financial profitability. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely| friendly and efficient manner
Organize and store luggage| as needed| according to guidelines
Assist in the maintenance| appearance and functionality of equipment
What are we looking for?
Porter|s serving Hilton Brand hotels are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviors| skills| and values that follow:
Positive attitude and communication skills
Ability to work flexible hours
Ability to work under pressure
Ability to work on own and as part of a team
Commitment to respond to Guest requests and deliver high levels of service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Previous experience as a Bell person
Previous experience working within a hotel
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!