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Job Number 19146881
Job Category Rooms and Guest Services Operations
Location Melbourne Marriott Hotel| Corner Exhibition & Lonsdale Streets|
Melbourne| Victoria| Australia
Brand Marriott Hotels Resorts /JW Marriott
Schedule Part-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.
Job Summary
Open doors and assist guests/visitors entering and leaving property. Monitor
and direct personal and commercial vehicle traffic on property| including
guest vehicles| taxi cabs| limousines| and buses| to ensure vehicles are
legally parked and to maintain a smooth and efficient flow of traffic. Supply
guests with directions and information regarding property amenities| services|
and hours of operation| and local areas of interest and activities. Monitor
and maintain safety| security| and cleanliness of parking areas/levels| and
report any vehicles/safety hazards| unauthorized personnel| or potential
security problems to the manager/supervisor. Maintain security of vehicles and
vehicle keys. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; complete safety training and
certifications; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals. Comply with quality assurance expectations
and standards. Stand| sit| or walk for an extended period of time or for an
entire work shift. Move| lift| carry| push| pull| and place objects weighing
less than or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.
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