Sales Manager MICE – Sheraton Grand Mirage Resort – Gold Coast


Job Number 19164457
Job Category Sales and Marketing
Location Sheraton Grand Mirage Resort| Gold Coast| 71 Sea World Drive|
Gold Coast| Queensland| Australia
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.


Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighbourhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™


Surrounded by lush tropical gardens and sparkling blue lagoons| Sheraton Grand
Mirage Resort| Gold Coast comprises of approximately 300 guest rooms| four
award winning restaurants and bars| and a luxurious spa retreat| all in an
absolute beachfront environment.

If you have a 5 star attitude towards service and enjoy working in a fast-
paced hospitality environment| this is the job for you!


Reporting to the Director of Sales & Marketing| the Sales & Marketing
department controls all group reservations| catering and conference requests
and drives sales and marketing initiatives. Working to tight deadlines| it is
a fast-paced department that requires strong customer service and
collaborative skills| to ensure that the client’s needs are meet to the
highest of level.

Job Description

As Sales Manager you will be responsible for driving the hotel’s sales
performance in the Australian conference market. Based at the Sheraton Mirage
Resort & Spa Gold Coast| you will be responsible for securing MICE bookings by
actively prospecting for new business while also developing existing client
relationships. The role will also require representation at trade shows|
functions and events in addition to conducting familiarisations| site
inspections and entertainment. This role also requires the delivery of
enthusiastic| positive| helpful and respectful client communication with all
client queries addressed within 24 hours of initial contact. Interstate sales
calls are a mandated component with the role.


To be successful in this position| you will need:

A strong knowledge of the Australian MICE market with existing business relationships
Demonstrated aptitude to achieve sales targets
Ability to close business opportunities
A current drivers licence and own vehicle
Excellent presentation and communication skills
Strong computer skills with close attention to detail
A high level of efficiency and organisation
Previous sales management experience in a 4 or 5 star hotel
The ability to multi-task within a fast-paced environment
Advanced sales skills
Contribute to the success of the team environment

The ideal candidate will have a minimum of 5 years of relevant sales

A strong and current MICE sales track record and a Sales and Marketing degree
or diploma is preferred.

Enjoy the benefits of excellent career opportunities| an industry leading
sales incentive scheme| discounted accommodation at our 1|200 International
hotels and resorts and a sense of pride in knowing that you are part of a high
performing Sales and Marketing team.

Be your best. Start your career at Sheraton| where you don|t just work – you