Senior Client Delivery Executive – SecureWorks – DELL – Australia


SecureWorks part of the Dell Technologies family- is a global leader in
providing intelligence-driven information security solutions. We play an
important role- as no organization in the world is immune from cyberattacks
and the nature of the attack is changing every day. Internet security is a
problem that will never be solved. Unlike point products that address a
specific technology issue- we attack the problem holistically by analyzing
threat actor tactics- techniques and procedures- and develop solutions using
best-of-breed technologies to protect our clients. We are one of the best in
the world at understanding the threat.
In short- we give our clients an early warning capability. SecureWorks was
founded in 1999 and headquartered in Atlanta- Ga.- with offices in all th

major security markets around the globe. We have more than 2-000 team members

and partner with more than 4-200 clients in 59 countries to keep the bad guy

out of their networks. We have been consistently recognized by industr

analysts- readers` polls and as a leader in the Gartner Magic Quadrant fo

managed security services- worldwide.

Role Overview

Supports key accounts for SecureWorks. The ideal candidate possesses a blend
of cyber security and relationship management experience. The Sr. Client
Delivery Executive is accountable aligning SecureWorks services to client
value systems and articulating the resulting impacts. Areas include risk-
industry analysis and business impact. The Sr. Client Delivery Executive
advises clients on security posture- maturity and future investments. The role
ensures strong client advocacy and retention.

Role Responsibilities

Articulates the performance of the CMO to board-level stakeholders
Establish client specific value areas
Measure and articulate risk
Articulate threat landscape
Demonstrate security controls efficacy
Prepare board ready reports
Provide C-Suite proof points
Chair joint steering committee meetings
Assist in business case/TCO activities
Develop- implement and measure Service Improvement Plans
Provide insight to emerging products and services
Impress the SCWX point of view
Sponsor innovation labs
Coordinates SecureWorks resources to ensure solution fit and delivery excellence
Provides actionable intelligence to sales makers to help drive revenue and mitigate client risk
Provides clients with proprietary intelligence around active threats by vertical or segment
Provides actionable feedback to product and engineering teams to improve service products
Accountable for service line and client level retention as measured by annual services contract values

As a managed security provider- SecureWorks expects its employees to
understand and apply commonly known security practices and possess a working
knowledge of applicable industry controls such as NIST 800-53. Employees are
expected to acknowledge their security responsibilities in writing prior to
gaining access to company systems. Employees will be required to maintain a
working knowledge of local security policies and execute general controls as


Minimum of 5 years of service delivery experience with Fortune 100 clients
Minimum of 3 years of cyber security experience
Strong articulation of industry trends and standards
Minimum of one or more of the following certifications: GIAC- CISA- CISSP- or other industry standard security certification
Strong written and verbal communication skills


Background in security consulting- architecture- or pre-sales
Ability to work in a matrixed environment is a must
Strong board room presence
Demonstrated C-suite interaction
Demonstrated ability to work with global clients
Bachelor`s degree preferred
The position is based in Melbourne with up to 30% travel.


We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities — all to create a
compelling and rewarding work environment.
If you have the talent to forge powerful alliances that drive human progress
through technology- this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dellhere.

Job Family: Secureworks Job ID: R040935