Job Number 19176328
Job Category Rooms and Guest Services Operations
Location The Westin Melbourne| 205 Collins Street| Melbourne| Victoria|
Brand Westin Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.
Marriott International is the world|s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. Offering the most powerful portfolio in the industry| our 30 brands
and 7|000+ properties across 131 countries and territories give people more
ways to connect| experience and expand their world. Learn about our brands at
www.marriott.com/marriott-brands.mi. Find Your World.™
The Westin Melbourne hotel is an oasis in the heart of the city|s bustling
Central Business District. With a commanding location on Collins Street|
arguably Australia|s premier street| The Westin Melbourne preserves wellness
in travel with a number of signature brand offerings including our Westin
Heavenly® Beds| Gear Lending by New Balance®| and WestinWORKOUT® Fitness
Responsible for providing first impressions| our Service Express team are
proactive| welcoming and true professionals at delighting our guests.
Highly active front of house position involving logging requests| assisting guests with luggage| transportation needs and general information.
Delivering amenities and other items to guest rooms.
Greet every guest and deliver personal and instinctive guest experiences every day.
Valet park guest cars.
Maintain the cleanliness standards of the Hotel driveway.
Mise en place for in-room dining orders and delivery to guest rooms.
Assist with other projects as requested by Shift Leaders and Managers.
Uphold Westin standards and the hotel|s policies and procedures.
Minimum availability to work 4 days and 30 hours per week. Desire to work in excess of this will be an advantage.
Organized| proactive and enjoys working with the public and in a team environment.
Must have the flexibility to work on a rotating roster including public holidays and weekends as well as regular early morning and evening shifts and occasional overnight shifts.
Hold a valid manual drivers license.
Victorian RSA required prior to commencement.
Experience in a similar role preferred but not essential.
This is an excellent opportunity to make your mark in a vibrant and growing
company. In return for your commitment and passion to succeed| you will have
the opportunity to work with a highly motivated team and receive excellent
Strategic career development opportunities
Generous accommodation and Food and Beverage discounts for Associates| family and friends across all Marriott International properties worldwide
Associate recognition programs
World class training programs
This is an excellent opportunity to learn| grow and advance your career with
an exciting| vibrant and growing company. In return for your dedication and
commitment you will receive excellent benefits and the opportunity to work
with a highly motivated and engaged team.
We appreciate the time you have taken to apply and the effort that goes into
an application. Only those successful in gaining an interview will be
Note: applicant must have Full Australian working rights for this role